Who is responsible
NOU BOU INDUSTRIES (Pty) Ltd
Nou-Bou Industries is responsible for personal information processed through this website and for information handled when discussing or delivering our services. Privacy enquiries can be sent to info@noubouindustries.com.
This notice describes the current website and enquiry process. A client project may involve additional processing that is documented in the relevant proposal, agreement or project-specific notice.
Information you provide
- Name, business or brand name, email address, phone/WhatsApp number and project details submitted through forms
- Information you send by email, WhatsApp or during project discussions
- Operational, account or technical information reasonably required to quote, deliver, host, maintain or support a project
Technical and security information
- Our enquiry handler records a submission timestamp, submission identifier, IP address and browser/user-agent information for security, rate limiting, troubleshooting and delivery records
- Server and hosting providers may also create ordinary technical logs as part of operating the website
- Optional analytics information is collected only after analytics consent is granted
Why we use information
We use information to respond to enquiries, scope and quote work, communicate with prospective and existing clients, deliver and support websites or software, maintain security, keep business records and improve the usability and performance of our website.
Cookies and analytics
Optional Google Analytics is blocked until you choose Allow analytics. Essential preferences such as your theme and your analytics choice may be stored locally in your browser. See the Cookie Notice for the current categories and how to change your choice.
Service providers and international processing
Depending on the service or project, information may be handled by hosting, email, analytics, cloud infrastructure, database, payment or other technology providers acting as service providers or independent operators. Some providers may process information outside South Africa. We limit sharing to what is reasonably required for the relevant service.
Retention and security
We keep information only for as long as reasonably necessary for the purpose it was collected, service delivery, security, accounting or legal record-keeping, support or dispute handling. We use reasonable technical and organisational safeguards, but no internet service can guarantee absolute security.
Your privacy rights
Nou-Bou Industries operates from South Africa and handles personal information subject to applicable privacy law, including POPIA where it applies. Depending on where you are located, additional privacy rights may also apply. You may contact us to request access, correction or deletion of personal information, object to certain processing, or withdraw consent where consent is the basis for processing.
Privacy requests: info@noubouindustries.com. We may need to verify a request before acting on it.